Ram 5500 (2017) – 18V332000

Defect Description For Recall

Chrysler (FCA Us Llc) Is Recalling Certain 2014-2018 Dodge Journey, Charger And Durango, Ram 2500, 3500, 3500 Cab Chassis (More Than 10,000Lb), 4500 Cab Chassis And 5500 Cab Chassis, Jeep Cherokee And Grand Cherokee And Chrysler 300, 2014-2019 Ram 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 Ram 3500 Cab Chassis (Less Than 10,000 Lb), 2017-2018 Chrysler Pacifica And 2018 Jeep Wrangler Vehicles. These Vehicles Are Being Recalled To Address A Defect That Could Prevent The Cruise Control System From Disengaging. If, When Using Cruise Control, There Is A Short Circuit Within The Vehicle’S Wiring, The Driver May Not Be Able To Shut Off The Cruise Control Either By Depressing The Brake Pedal Or Manually Turning The System Off Once It Has Been Engaged, Resulting In Either The Vehicle Maintaining Its Current Speed Or Possibly Accelerating.

Make Of Vehicle

RAM

Model Of Vehicle

5500

Year

2017

Recall Campaign Number

18V332000

Component Description

Electrical System:Software

Effect Of Defect

If The Vehicle Maintains Its Speed Or Accelerates Despite Attempts To DeActivate The Cruise Control, There Would Be An Increased Risk Of A Crash.

Fix Defect

Chrysler Will Notify Owners, And Dealers Will Inspect The Software, And Perform A Software Flash On The Engine Or Powertrain Control Module, Free Of Charge. The Recall Began June 4, 2018. Owners May Contact Chrysler Customer Service At 1-800-853-1403. Note: Owners Are Advised To Stop Using Cruise Control Until The Software Update Has Been Performed. In The Event That Cruise Control Cannot Be Disengaged While Driving, Owners Should Firmly And Steadily Apply The Brakes And Shift The Transmission To Neutral, Placing The Vehicle In Park Once It Has Stopped.

Vehicle Manufacturer

Chrysler (FCA Us Llc)

Start Of Manufacture

20130820

End Of Manufacture

20180524

Type Of Vehicle Recall

V

Number Affected

4815661

Date Owners Notified

20180604

Initiated By

Mfr

Responsible Manufacturer

Chrysler (FCA Us, Llc)

Date Report Received

20180517

Make Campaign Number

U49,U59-U65,U68,U73

Part Number

Federal Motor Vehicle Safety Standard