- Vehicles
- 490
- Built between
- Jun 1999 – Apr 2000
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 2 June 2000
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between June 1999 and April 2000. If yours was built outside that window, it is not part of this recall.
- 2000 Kenworth T2000Built June 1999 to April 2000
- 2000 Kenworth T300Built June 1999 to April 2000
- 2000 Kenworth T600Built June 1999 to April 2000
- 2000 Peterbilt 330Built June 1999 to April 2000
What the defect is
Vehicle description: heavy duty trucks equipped with eaton autoshift gen ii transmission assemblies. Due to a software problem in the transmission assemblies, the transmission will select the wrong gear.
What could happen
If an inappropriate gear is selected without the driver's knowledge, the vehicle will react differently than expected, possibly resulting in injury or crash.
What gets fixed
DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS. EATON PERFORMED THE CAMPAIGN FOR THE KENWORTH PORTION. HOWEVER PETERBILT WILL BE CONDUCTING THEIR OWN CAMPAIGN.
Timeline
- Vehicles builtJune 1999 to April 2000
- Recall reported to NHTSA5 May 2000
- Owners notified2 June 2000
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 May 2000.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Official source
- Manufacturer's recall number
- 500-D
- Recalling manufacturer
- PACCAR, INCORPORATED
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact paccar at 1-940-591-4000. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.