Mack Steering: Tie Rod Assembly

Mack is recalling about 6,244 vehicles over a problem with the steering. This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.

Campaign
00V246103
Manufacturer
MACK TRUCKS, INCORPORATED
Reported
4 October 2000
Vehicles
6,244
Built between
Jul 1999 – Dec 1999
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
13 December 2000
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between July 1999 and December 1999. If yours was built outside that window, it is not part of this recall.

  • 1999 Mack CHBuilt July 1999 to October 1999
  • 1999 Mack CLBuilt July 1999 to December 1999
  • 1999 Mack CXBuilt July 1999 to October 1999
  • 1999 Mack RDBuilt July 1999 to December 1999

What the defect is

Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain meritor axles. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.

What could happen

This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.

What gets fixed

DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS.

Timeline

  1. Vehicles builtJuly 1999 to December 1999
  2. Recall reported to NHTSA4 October 2000
  3. Owners notified13 December 2000

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 October 2000.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Official source

Recalling manufacturer
MACK TRUCKS, INCORPORATED
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owner notification began december 13, 2000.OWNERS who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand