- Vehicles
- 8,794
- Built between
- Aug 2000 – Nov 2000
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 January 2003
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2000 and November 2000. If yours was built outside that window, it is not part of this recall.
- 2000 Mack CHBuilt August 2000 to November 2000
- 2000 Mack CXBuilt August 2000 to November 2000
What the defect is
Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain dana/spicer axles (E12001) and mack axles through dana heavy axle (fawl 12). The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.
What could happen
This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
What gets fixed
DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. TRUCKS THAT HAVE BEEN REPAIRED UNDER RECALL 00V246103/SC0262 WILL NOT BE RE-RECALLED. TRUCKS ONLY INSPECTED AND DETERMINED TO HAVE AN ACCEPTABLE DATE CODE UNDER SC0262 WILL BE RECALLED UNDER THIS CAMPAIGN. OWNER NOTIFICATION BEGAN JANUARY 8, 2003.
Timeline
- Vehicles builtAugust 2000 to November 2000
- Recall reported to NHTSA24 September 2001
- Owners notified8 January 2003
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 September 2001.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011.
Official source
- Manufacturer's recall number
- SC0270
- Recalling manufacturer
- MACK TRUCKS, INCORPORATED
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.