Kenworth Steering: Tie Rod Assembly

Kenworth is recalling about 4,513 vehicles over a problem with the steering. This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.

Campaign
02V037003
Manufacturer
PACCAR, INCORPORATED
Reported
15 July 2002
Vehicles
4,513
Built between
Dec 1999 – Sep 2000
Models
15
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 July 2002
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between December 1999 and September 2000. If yours was built outside that window, it is not part of this recall.

  • 1999-2000 Kenworth C500Built December 1999 to September 2000
  • 1999-2000 Kenworth K100Built December 1999 to September 2000
  • 1999-2000 Kenworth T2000Built December 1999 to September 2000
  • 1999-2000 Kenworth T300Built December 1999 to September 2000
  • 1999-2000 Kenworth T600Built December 1999 to September 2000
  • 1999-2000 Kenworth T800Built December 1999 to September 2000
  • 1999-2000 Kenworth W900Built December 1999 to September 2000
  • 1999-2000 Peterbilt 320Built December 1999 to September 2000
  • 1999-2000 Peterbilt 330Built December 1999 to September 2000
  • 1999-2000 Peterbilt 357Built December 1999 to September 2000
  • 1999-2000 Peterbilt 362Built December 1999 to September 2000
  • 1999-2000 Peterbilt 377Built December 1999 to September 2000
  • 1999-2000 Peterbilt 379Built December 1999 to September 2000
  • 1999-2000 Peterbilt 385Built December 1999 to September 2000
  • 1999-2000 Peterbilt 387Built December 1999 to September 2000

What the defect is

Heavy duty trucks equipped with trw tie rod ends on certain arvinmeritor and dana axles. Peterbilt will recall 1,434 vehicles equipped with arvinmeritor axles manufactured from december 11, 1999, to may 14, 2000, and from july 22 to september 30, 2000. Kenworth will recall 859 vehicles equipped with arvinmeritor vehicles manufactured from december 11, 1999, to may 23, 2000, and from july 27, 2000, to september 30, 2000 and kennworth will recall an additional 4,151 vehicles equipped with dana axles and manufactured from june 23 to december 6, 1999, and from may 23 to september 30, 2000. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.

What could happen

This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.

What gets fixed

DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN JULY 15, 2002.

Timeline

  1. Vehicles builtDecember 1999 to September 2000
  2. Recall reported to NHTSA15 July 2002
  3. Owners notified15 July 2002

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 July 2002.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4201 or kenworth at 1-425-828-5440.

Official source

Manufacturer's recall number
102A/02KW2
Recalling manufacturer
PACCAR, INCORPORATED
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand