- Vehicles
- 19,915
- Built between
- Jun 1999 – Aug 2000
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 July 2002
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between June 1999 and August 2000. If yours was built outside that window, it is not part of this recall.
- 1999-2000 Volvo ACLBuilt June 1999 to August 2000
- 1999-2000 Volvo VHDBuilt June 1999 to August 2000
- 1999-2000 Volvo VNBuilt June 1999 to August 2000
- 1999-2000 Volvo WAHBuilt June 1999 to August 2000
- 1999-2000 Volvo WGBuilt June 1999 to August 2000
- 1999-2000 Volvo WXBuilt June 1999 to August 2000
What the defect is
On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20EDL ball sockets, the tie rod ball-socket bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.
What could happen
If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.
What gets fixed
DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN SUPERSEDES NHTSA CAMPAIGN NOS. 01V-139.001 AND 02V-037.002. OWNER NOTIFICATION BEGAN JULY 25, 2002.
Timeline
- Vehicles builtJune 1999 to August 2000
- Recall reported to NHTSA15 August 2002
- Owners notified25 July 2002
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 August 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
Official source
- Recalling manufacturer
- VOLVO TRUCKS NORTH AMERICA INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.