- Vehicles
- 2,300
- Built between
- Aug 2000 – Jul 2001
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 November 2002
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2000 and July 2001. If yours was built outside that window, it is not part of this recall.
- 2001 Volkswagen EurovanBuilt August 2000 to July 2001
What the defect is
On certain minivans equipped with child restraint anchorages (tether anchorages) for use in conjunction with child restraints installed in the three rearmost seating positions, the "safety first" portion of the owner's manual delivered with these vehicles incorrectly instructs owners to guide the tether strap underneath the seat's head restraint and to raise the head restraint slightly, if necessary.
What could happen
If the owner follows these instructions, the head restraint could accidentally separate from the seat in the event of a crash and cause injury to any child occupant seated in the tethered child seat.
What gets fixed
OWNERS WILL BE SENT A NEW "SAFETY FIRST" BOOKLET THAT WILL CONTAIN CORRECTED USE INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 30, 2002.
Timeline
- Vehicles builtAugust 2000 to July 2001
- Recall reported to NHTSA16 May 2002
- Owners notified30 November 2002
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 May 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who do not receive the free booklet within a reasonable time should contact vwoa at 1-800-822-8987.
Official source
- Manufacturer's recall number
- WH
- Recalling manufacturer
- VOLKSWAGEN OF AMERICA,INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.