- Vehicles
- 952
- Built between
- Aug 2001 – May 2002
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 16 August 2002
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2001 and May 2002. If yours was built outside that window, it is not part of this recall.
- 2003 Chevrolet C4500Built August 2001 to May 2002
- 2003 GMC C4500Built August 2001 to May 2002
What the defect is
Certain medium duty trucks equipped with 11,000 lb. Rear axle have a condition where the rear axle anchor plate may fracture. As the anchor plate fractures, there is an audible "bang." if this indication of a condition requiring the driver's attention went unnoticed or was ignored, and under certain rebound, braking, or cornering maneuvers, the rear axle would be free to move fore and aft and provide unexpected steering inputs to the vehicle.
What could happen
If this happens while the vehicle is moving, a crash could result.
What gets fixed
DEALERS WILL INSTALL A NEW REAR AXLE ANCHOR PLATE AND SPACER. OWNER NOTIFICATION BEGAN AUGUST 16, 2002.
Timeline
- Vehicles builtAugust 2001 to May 2002
- Recall reported to NHTSA26 July 2002
- Owners notified16 August 2002
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 July 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
Official source
- Manufacturer's recall number
- 02028
- Recalling manufacturer
- GENERAL MOTORS CORP.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.