- Vehicles
- 149
- Built between
- Jun 1999 – Jan 2002
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 September 2002
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between June 1999 and January 2002. If yours was built outside that window, it is not part of this recall.
- 2000-2002 Airstream 390XLBuilt June 1999 to January 2002
- 2000-2002 Airstream 395XLBuilt June 1999 to January 2002
- 2000-2002 Airstream 396XLBuilt June 1999 to January 2002
What the defect is
On certain diesel motor homes, when the unit is fully loaded with fuel, fluids, and passengers, the front gross axle weight rating (gawr) could be exceeded. Furthermore, the unit may have a disproportionate front axle weight distribution that could result in an overload condition on the front tire of the motor home.
What could happen
This overload condition could result in the sudden failure of the front tire causing a loss of control of the motor home, increasing the risk of a crash.
What gets fixed
DEALERS WILL REPLACE THE FRONT TIRES. IN ADDITION, DEALERS WILL ALSO INSTALL A POPPET KIT TO COMPENSATE FOR THE ADDED WIDTH OF THE NEW FRONT TIRES. THIS REMEDY WILL INCREASE THE FRONT GAWR. A NEW SET OF VEHICLE WEIGHT LABELS WILL BE ISSUED TO REFLECT THESE CHANGES. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2002.
Timeline
- Vehicles builtJune 1999 to January 2002
- Recall reported to NHTSA13 September 2002
- Owners notified25 September 2002
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 September 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact airstream at 1-937-596-6111, ext. 7418 or 7400.
Official source
- Manufacturer's recall number
- 128
- Recalling manufacturer
- AIRSTREAM, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.