- Vehicles
- 5,830
- Built between
- May 1999 – Jan 2000
- Models
- 11
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- Not yet
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 1999 and January 2000. If yours was built outside that window, it is not part of this recall.
- 1999-2000 Jayco Designer FWBuilt June 1999 to January 2000
- 1999-2000 Jayco Designer MHBuilt June 1999 to January 2000
- 1999-2000 Jayco Designer TTBuilt June 1999 to January 2000
- 1999-2000 Jayco Eagle FWBuilt June 1999 to January 2000
- 1999-2000 Jayco Eagle MHBuilt June 1999 to January 2000
- 1999-2000 Jayco Eagle ResortBuilt June 1999 to January 2000
- 1999-2000 Jayco Eagle TTBuilt May 1999 to January 2000
- 1999 Jayco Hawk TTBuilt May 1999 to June 1999
- 2000 Jayco Kiwi TTBuilt June 1999 to January 2000
- 2000 Jayco Quest FWBuilt June 1999 to January 2000
- 2000 Jayco Quest TTBuilt June 1999 to January 2000
What the defect is
On certain travel trailers, motor homes, and fifth wheel campers equipped with norcold refrigerator cooling units, model numbers N841, N821, N641, and N621. These refrigerators can experience a cooling system leak caused by operation in the AC electric mode. If a leak occurs, the cooling performance of the refrigerator will deteriorate, requiring immediate replacement of the cooling unit.
What could happen
Extended operation of a leaking cooling unit in the AC electric mode can result in a fire.
What gets fixed
NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS.
Timeline
- Vehicles builtMay 1999 to January 2000
- Recall reported to NHTSA22 October 2002
No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 October 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold at 1-800-767-9101 or jayco at 1-574-825-0608.
Official source
- Recalling manufacturer
- JAYCO, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.