- Vehicles
- 125
- Built between
- Oct 2000 – Jun 2001
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 20 February 2003
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between October 2000 and June 2001. If yours was built outside that window, it is not part of this recall.
- 1998-1999 Cummins ISB 6 CylinderBuilt October 2000 to June 2001
What the defect is
The isb 4 cylinder crankshaft vibration dampers installed for use on chassis manufactured by workhorse and freightliner custom chassis. The affected engines were built from october 2000 through july 2001, and have an engine serial number within the range of 21436401 to 21478129. The crankshaft vibration dampers were designed incorrectly and can lead to cracks developing in the hub, causing the part to become loose and possibly detach itself from the engine.
What could happen
As a result, persons nearby could be injured by flying debris.
What gets fixed
CUMMINS WILL NOTIFY ITS CUSTOMERS AND THE CRANKSHAFT VIBRATION DAMPER WILL BE REPLACED WITH A NEW DESIGN FREE OF CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003.
Timeline
- Vehicles builtOctober 2000 to June 2001
- Recall reported to NHTSA11 February 2003
- Owners notified20 February 2003
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 February 2003.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins customer assistance center at 800-343-7357.
Official source
- Manufacturer's recall number
- 0307
- Recalling manufacturer
- CUMMINS, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.