Master Lock Equipment

Master Lock is recalling about 6,883 vehicles over a problem with the equipment. Prior to product failure, the affected product would likely show signs of cracking in the corner of the vertical tube.

Campaign
03E017000
Manufacturer
MASTER LOCK
Reported
11 March 2003
Vehicles
6,883
Built between
Not published
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
28 February 2003
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2002 Master Lock 2841AT

What the defect is

Master lock zero tilt adjustable ball mount trailer hitch model no. 2841AT, manufactured between february 12 and march 7, 2003. The corner welding on the vertical tube and tube wall thickness does not comply with master lock's design specification. This irregularity may decrease the life expectancy of the product.

What could happen

Prior to product failure, the affected product would likely show signs of cracking in the corner of the vertical tube. If the product is not replaced , the ball mount could prematurely break or crack, which could allow the trailer to separate from the towing vehicle.

What gets fixed

MASTER LOCK WILL REPLACE THE AFFECTED BALL MOUNTS AT NO CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2003.

Timeline

  1. Recall reported to NHTSA11 March 2003
  2. Owners notified28 February 2003

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 March 2003.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact master lock at 1-800-308-9244.

Official source

Recalling manufacturer
MASTER LOCK
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component