Volvo Visibility: Glass, Side/Rear

Volvo is recalling about 2,435 vehicles over a problem with the visibility. If the window is open and this event occurs, the window glass could separate from the window frame and become a hazard to an oncoming vehicle and/or person.

Campaign
03V038000
Manufacturer
VOLVO TRUCKS NORTH AMERICA INC
Reported
6 February 2003
Vehicles
2,435
Built between
Aug 2002 – Nov 2002
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
26 February 2003
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between August 2002 and November 2002. If yours was built outside that window, it is not part of this recall.

  • 2003 Volvo VNLBuilt August 2002 to November 2002

What the defect is

On certain heavy duty class 8 trucks, the sleeper section upper side window glass may de-bond from the window opening slide track mechanism.

What could happen

If the window is open and this event occurs, the window glass could separate from the window frame and become a hazard to an oncoming vehicle and/or person.

What gets fixed

DEALERS WILL REPLACE THE WINDOW. OWNER NOTIFICATION BEGAN ON FEBRUARY 26, 2003.

Timeline

  1. Vehicles builtAugust 2002 to November 2002
  2. Recall reported to NHTSA6 February 2003
  3. Owners notified26 February 2003

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 February 2003.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.

Official source

Manufacturer's recall number
RVXX0302
Recalling manufacturer
VOLVO TRUCKS NORTH AMERICA INC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Volvo truck recall no. RVXX0302.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand