Dodge Steering: Column

Dodge is recalling about 287,725 vehicles over a problem with the steering. This condition could cause impairment of visibility in inclement weather, increasing the risk of a crash.

Campaign
03V078000
Manufacturer
DAIMLERCHRYSLER CORPORATION
Reported
10 March 2003
Vehicles
287,725
Built between
Jul 2001 – Jul 2002
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 April 2003
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between July 2001 and July 2002. If yours was built outside that window, it is not part of this recall.

  • 2002 Dodge RAM 1500Built July 2001 to July 2002

What the defect is

On certain pickup trucks, the electrical connector at the bottom of the steering column contains an under-sized terminal for the HVAC blower motor circuit. Localized heating from current flow with the blower speed set on high may cause the terminal contacts to relax and lose electrical contact. This can cause the HVAC blower motor to become inoperative.

What could happen

This condition could cause impairment of visibility in inclement weather, increasing the risk of a crash.

What gets fixed

DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003.

Timeline

  1. Vehicles builtJuly 2001 to July 2002
  2. Recall reported to NHTSA10 March 2003
  3. Owners notified10 April 2003

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 March 2003.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Official source

Manufacturer's recall number
C11
Recalling manufacturer
DAIMLERCHRYSLER CORPORATION
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Daimlerchrysler recall no. C11.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand