- Vehicles
- 67,894
- Built between
- Oct 2001 – Apr 2002
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 31 March 2003
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between October 2001 and April 2002. If yours was built outside that window, it is not part of this recall.
- 2002-2003 Ford TaurusBuilt October 2001 to April 2002
- 2002-2003 Mercury SableBuilt October 2001 to April 2002
What the defect is
Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 212, "windshield mounting." the windshields may potentially exhibit increased wind noise, water leakage, and squeaks and rattles.
What could happen
Potential loss of windshield retention may also reduce occupant protection in the event of a crash.
What gets fixed
DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003.
Timeline
- Vehicles builtOctober 2001 to April 2002
- Recall reported to NHTSA10 March 2003
- Owners notified31 March 2003
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 March 2003.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford/mercury at 1-800-392-3673.
Official source
- Manufacturer's recall number
- 03C03
- Recalling manufacturer
- FORD MOTOR COMPANY
- Safety standard
- FMVSS 212
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Ford recall NO.03C03. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.