Country Coach Equipment: Recreational Vehicle/Trailer

Country Coach is recalling about 485 vehicles over a problem with the equipment. If the safety features do not shut down properly, the heating system can continue heating, possibly resulting in a fire.

Campaign
03V109000
Manufacturer
COUNTRY COACH INC
Reported
26 March 2003
Vehicles
485
Built between
Jan 2001 – Dec 2003
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
Not yet
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between January 2001 and December 2003. If yours was built outside that window, it is not part of this recall.

  • 2002-2003 Country Coach AffinityBuilt January 2001 to December 2003
  • 2002-2003 Country Coach AllureBuilt January 2001 to December 2003
  • 2003-2004 Country Coach BUS ConversionBuilt January 2001 to December 2003
  • 2002-2003 Country Coach IntrigueBuilt January 2001 to December 2003
  • 2003 Country Coach LexaBuilt January 2001 to December 2003
  • 2002-2003 Country Coach MagnaBuilt January 2001 to December 2003

What the defect is

On certain motorhomes equipped with international thermal research (itr)hurricane hot water heaters, the electronic control board may adversely affect safety features in some of the systems protecting against overheating and potential fire situation.

What could happen

If the safety features do not shut down properly, the heating system can continue heating, possibly resulting in a fire.

What gets fixed

THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER.

Timeline

  1. Vehicles builtJanuary 2001 to December 2003
  2. Recall reported to NHTSA26 March 2003

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 March 2003.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their motorhomes to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact itr at 1-800-755-1272 or country coach at 1-800-547-8015.

Official source

Recalling manufacturer
COUNTRY COACH INC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand