- Vehicles
- 711
- Built between
- Jun 2002 – May 2003
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 20 June 2003
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between June 2002 and May 2003. If yours was built outside that window, it is not part of this recall.
- 2003 International 8600Built June 2002 to May 2003
What the defect is
On certain heavy duty trucks equipped with dana spicer E-12021 12,000 lb., E-1202W 12,000 lb., or E-1002W 10,000 lb. Front non-drive steer axles, the tapered bore that connects the drag link to the steering was machined too large. The clearance between a correctly sized drag link ball stud and the oversized tapered bore is sufficiently great enough to allow the drag link ball stud to fatigue and brake, or allow the castle nut to back itself off and cause the drag link to disconnect.
What could happen
This could result in a total loss of steering control. This could result in property damage, personal injury, or a vehicle crash.
What gets fixed
DEALERS WILL REPLACE THE STEERING KNUCKLE ASSEMBLY AND DRAG LINK IF NECESSARY. OWNER NOTIFICATION BEGAN JUNE 20, 2003.
Timeline
- Vehicles builtJune 2002 to May 2003
- Recall reported to NHTSA21 May 2003
- Owners notified20 June 2003
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 May 2003.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Official source
- Manufacturer's recall number
- 03509
- Recalling manufacturer
- INTERNATIONAL TRUCK & ENGINE CORPORATION
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
International recall no. 03509.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.