Mack Steering

Mack is recalling about 206 vehicles over a problem with the steering. If this condition is present, the right side steering system could become inoperable and could lead to loss of vehicle control, increasing the risk of a crash.

Campaign
03V287000
Manufacturer
MACK TRUCKS, INCORPORATED
Reported
1 August 2003
Vehicles
206
Built between
Jul 2002 – Jun 2003
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 October 2003
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between July 2002 and June 2003. If yours was built outside that window, it is not part of this recall.

  • 2002-2003 Mack CV500Built July 2002 to June 2003

What the defect is

On certain chassis, the weld that attaches the ball socket end to the steering boost cylinder housing could crack and fail.

What could happen

If this condition is present, the right side steering system could become inoperable and could lead to loss of vehicle control, increasing the risk of a crash.

What gets fixed

DEALERS WILL REPLACE THE BOOST CYLINDER MOUNTING BRACKET. OWNER NOTIFICATION BEGAN ON OCTOBER 1, 2003.

Timeline

  1. Vehicles builtJuly 2002 to June 2003
  2. Recall reported to NHTSA1 August 2003
  3. Owners notified1 October 2003

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 August 2003.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners should contact mack at 1-610-709-3337.

Official source

Manufacturer's recall number
SC282
Recalling manufacturer
MACK TRUCKS, INCORPORATED
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Mack recall no. SC282.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand