- Vehicles
- 6,442
- Built between
- Jul 2001 – Oct 2003
- Models
- 12
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- Not yet
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between July 2001 and October 2003. If yours was built outside that window, it is not part of this recall.
- 2002-2003 Jayco CoveBuilt July 2001 to October 2003
- 2002 Jayco DesignerBuilt July 2001 to October 2003
- 2003-2004 Jayco Designer LegacyBuilt July 2001 to October 2003
- 2002-2003 Jayco EagleBuilt July 2001 to October 2003
- 2003 Jayco EscapadeBuilt July 2001 to October 2003
- 2002-2004 Jayco Granite RidgeBuilt July 2001 to October 2003
- 2002-2004 Jayco GreyhawkBuilt July 2001 to October 2003
- 2002-2003 Jayco JAY FlightBuilt July 2001 to October 2003
- 2002-2003 Jayco KiwiBuilt July 2001 to October 2003
- 2002-2004 Jayco LegacyBuilt July 2001 to October 2003
- 2002-2003 Jayco QwestBuilt July 2001 to October 2003
- 2002-2003 Jayco TalonBuilt July 2001 to October 2003
What the defect is
On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
What could happen
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
What gets fixed
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE.
Timeline
- Vehicles builtJuly 2001 to October 2003
- Recall reported to NHTSA9 October 2003
No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 October 2003.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or jayco at 1-574-825-0608.
Official source
- Recalling manufacturer
- JAYCO, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.