Vehicle Recall

Four Winds Equipment: Recreational Vehicle/Trailer

Four Winds is recalling about 12,918 vehicles over a problem with the equipment. An electrical short can occur causing the oven to activate without pressing any key pads.

Campaign
03V449000
Manufacturer
FOUR WINDS INTERNATIONAL
Reported
4 November 2003
Vehicles
12,918
Built between
Jun 1999 – Jun 2002
Models
12
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
Not yet
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between June 1999 and June 2002. If yours was built outside that window, it is not part of this recall.

  • 1999-2003 Four Winds ChateauBuilt June 1999 to June 2002
  • 1999-2003 Four Winds Chateau SportBuilt June 1999 to June 2002
  • 1999-2003 Four Winds DutchmenBuilt June 1999 to June 2002
  • 1999-2003 Four Winds Dutchmen ExpressBuilt June 1999 to June 2002
  • 1999-2003 Four Winds Four WindsBuilt June 1999 to June 2002
  • 1999-2003 Four Winds Four Winds 5000Built June 1999 to June 2002
  • 1999-2003 Four Winds FUN MoverBuilt June 1999 to June 2002
  • 1999-2003 Four Winds HurricaneBuilt June 1999 to June 2002
  • 1999-2003 Four Winds InfinityBuilt June 1999 to June 2002
  • 1999-2003 Four Winds MajesticBuilt June 1999 to June 2002
  • 1999-2003 Four Winds Majestic FlyerBuilt June 1999 to June 2002
  • 1999-2003 Four Winds WindsportBuilt June 1999 to June 2002

What the defect is

On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.

What could happen

An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

What gets fixed

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE.

Timeline

  1. Vehicles builtJune 1999 to June 2002
  2. Recall reported to NHTSA4 November 2003

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 November 2003.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or four winds at 1-219-266-1111.

Official source

Recalling manufacturer
FOUR WINDS INTERNATIONAL
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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