- Vehicles
- 498
- Built between
- May 2000 – Jun 2002
- Models
- 21
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 28 November 2003
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2000 and June 2002. If yours was built outside that window, it is not part of this recall.
- 2000-2003 Featherlite 1530Built May 2000 to June 2002
- 2000-2003 Featherlite 4920Built May 2000 to June 2002
- 2000-2003 Featherlite 4927Built May 2000 to June 2002
- 2000-2003 Featherlite 4940Built May 2000 to June 2002
- 2000-2003 Featherlite 4961Built May 2000 to June 2002
- 2000-2003 Featherlite 8500Built May 2000 to June 2002
- 2000-2003 Featherlite 8541Built May 2000 to June 2002
- 2000-2003 Featherlite 8542Built May 2000 to June 2002
- 2000-2003 Featherlite 8545Built May 2000 to June 2002
- 2000-2003 Featherlite 8547Built May 2000 to June 2002
- 2000-2003 Featherlite 8581Built May 2000 to June 2002
- 2000-2003 Featherlite 8582Built May 2000 to June 2002
- 2000-2003 Featherlite 8583Built May 2000 to June 2002
- 2000-2003 Featherlite 8587Built May 2000 to June 2002
- 2000-2003 Featherlite 9600Built May 2000 to June 2002
- 2000-2003 Featherlite 9645Built May 2000 to June 2002
- 2000-2003 Featherlite 9683Built May 2000 to June 2002
- 2000-2003 Featherlite 9684Built May 2000 to June 2002
- 2000-2003 Featherlite 9810Built May 2000 to June 2002
- 2000-2003 Featherlite 9981Built May 2000 to June 2002
- 2000-2003 Featherlite 9987Built May 2000 to June 2002
What the defect is
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
What could happen
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
What gets fixed
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE.
Timeline
- Vehicles builtMay 2000 to June 2002
- Recall reported to NHTSA6 November 2003
- Owners notified28 November 2003
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 November 2003.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or featherlite at 1-800-800-1230.
Official source
- Recalling manufacturer
- FEATHERLITE, INC.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.