Country Coach Steering

Country Coach is recalling about 610 vehicles over a problem with the steering. If a crack were to develop and propagate to the point where the steering gear mounting plate were to separate from the suspension subframe, then steering can become loose with possible loss of steering control.

Campaign
04E040000
Manufacturer
HOLLAND USA, INC.
Reported
28 May 2004
Vehicles
610
Built between
Mar 2003 – May 2004
Models
4
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
28 July 2004
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between March 2003 and May 2004. If yours was built outside that window, it is not part of this recall.

  • 2004-2005 Country Coach AllureBuilt June 2003 to May 2004
  • 2004-2005 Country Coach InspireBuilt March 2004 to May 2004
  • 2004 Country Coach IntrigueBuilt June 2003 to May 2004
  • Holland Usa, Inc. IFS-114Built March 2003 to June 2003

What the defect is

Holland independent front suspensions p/n 90547917 IFS-114 with the 90547978 subframe for use on certain country coach vehicles and shipped between march 5, 2003, and june 28, 2004. Early IFS-114 units with p/n 90546687 used a different subframe, p/n 90546691 that is not affected by this recall. The new subframe did not have gussets that help support the steering gear mounting plate. The lack of gussets allows excessive flexing of the steering gear mounting plate which may lead to fatigue cracks.

What could happen

If a crack were to develop and propagate to the point where the steering gear mounting plate were to separate from the suspension subframe, then steering can become loose with possible loss of steering control. A vehicle crash could occur, possibly resulting in personal injury or even death.

What gets fixed

HOLLAND WILL NOTIFY COUNTRY COACH'S CUSTOMERS AND PROVIDE REMEDY FREE OF CHARGE. OWNER NOTIFICATION BEGAN JULY 28, 2004.

Timeline

  1. Vehicles builtMarch 2003 to May 2004
  2. Recall reported to NHTSA28 May 2004
  3. Owners notified28 July 2004

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 May 2004.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact holland USA customer service at 1-888-396-6501.

Official source

Recalling manufacturer
HOLLAND USA, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand