- Vehicles
- 1,362
- Built between
- Not published
- Models
- 2
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 28 June 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- Hafendorfer Back Saver
- Hafendorfer Gorilla-Lift
What the defect is
Certain tailgate assist lifting devices manufactured january 1 and march/april 2004. The crimping machine may have malfunctioned on random units during production and not properly crimped some of the compression sleeves which holds the cables together. While in use, the cable loop can become uncrimped, releasing the cable's tension, causing the cable to come loose and trailer tailgate to fall.
What could happen
It is possible that while the cable becomes loose, it can snap back and possibly hit the person standing near it and/or the trailer tailgate can drop on someone, possibly causing serious injuries.
What gets fixed
HAFENDORFER WILL PROVIDE NEW SPRING/CABLE ASSEMBLIES AND INSTRUCTIONS TO CUSTOMERS FREE OF CHARGE. OWNER NOTIFICATION BEGAN JUNE 28, 2004. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HAFENDORFER MACHINE, INC.
Timeline
- Recall reported to NHTSA18 June 2004
- Owners notified28 June 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 June 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
At 1-888-244-3669 ext. 15.
Official source
- Recalling manufacturer
- HAFENDORFER MACHINE, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.