- Vehicles
- 292
- Built between
- Not published
- Models
- 2
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 25 March 2005
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2002-2004 Daimlerchrysler SLF
- HEHR Emergency Exit Window
What the defect is
Hehr emergency exit windows, model nos 1401 and 1407, for use on certain dailmerchrysler commercial buses (orion)nc my 2002-2004 slf buses, do not meet the emergency exit release requirements as specified in federal motor vehicle safety standard no. 217, bus emergency exits and window retension and release. The windows may fail to open when unlatched.
What could happen
In the event of an emergency, rapid egress may be impaired, possibly resulting in serious injuries or death.
What gets fixed
HEHR WILL NOTIFY THE CUSTOMERS OF ORION AND WILL SHIP REPAIR PARTS AND INSTALLATION INSTRUCTIONS TO THE BUS OWNERS. THE RECALL BEGAN MARCH 28, 2005.
Timeline
- Recall reported to NHTSA13 December 2004
- Owners notified25 March 2005
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 December 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hehr international at 323-663-1261.
Official source
- Recalling manufacturer
- HEHR INTERNATIONAL INC.
- Safety standard
- FMVSS 217
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.