Quality Coach Structure: Roof and Pillars

Quality Coach is recalling about 210 vehicles over a problem with the structure. This could result in a crash.

Campaign
04V025000
Manufacturer
QUALITY COACHES INC.
Reported
14 January 2004
Vehicles
210
Built between
Aug 1996 – Oct 1997
Models
1
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
Not yet
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between August 1996 and October 1997. If yours was built outside that window, it is not part of this recall.

  • 1997-1998 Quality Coach Conversion VANBuilt August 1996 to October 1997

What the defect is

On certain conversion vans built on gmc express and ford E-150 chassis with a glue-on only style raised roof, if the glue were to completely release, the raised roof can come off.

What could happen

This could result in a crash.

What gets fixed

DEALERS WILL INSTALL ALUMINUM TRIM WITH SCREWS TO KEEP THE ROOF FROM LOOSENING. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY OR FEBRUARY 2004.

Timeline

  1. Vehicles builtAugust 1996 to October 1997
  2. Recall reported to NHTSA14 January 2004

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 January 2004.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners should contact quality at 1-800-373-6357.

Official source

Manufacturer's recall number
QC-GOT001
Recalling manufacturer
QUALITY COACHES INC.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Quality recall no. QC-GOT001.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand