- Vehicles
- 35
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 March 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2003 Porsche Cayenne S
- 2003 Porsche Cayenne Turbo
What the defect is
On certain sport utility vehicles, if the ground connection between the spiral ring of the tank filler neck and the connecting pipe to the fuel tank is inadequate, the flow of fuel during refueling can create an electrostatic charge, which could discharge and spark. This spark could ignite fuel vapors in the area outside the tank filler neck that could lead to a muffled detonation.
What could happen
Due to such a startling event, the individual refueling the vehicle could remove the fuel nozzle at precisely the moment of the detonation without first stopping the fueling process. In such a circumstance, fuel escaping outside of the fuel tank may ignite, resulting in a fire.
What gets fixed
DEALERS WILL INSPECT THE GROUND CONNECTION AND, IF NECESSARY, CORRECTED. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004.
Timeline
- Recall reported to NHTSA18 February 2004
- Owners notified29 March 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 February 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners should contact porsche at 1-800-545-8039.
Official source
- Recalling manufacturer
- PORSCHE CARS NORTH AMERICA, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.