- Vehicles
- 4,099
- Built between
- Aug 2003 – Nov 2003
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 May 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2003 and November 2003. If yours was built outside that window, it is not part of this recall.
- 2004 Porsche CayenneBuilt October 2003 to November 2003
- 2004 Porsche Cayenne SBuilt August 2003 to November 2003
- 2004 Porsche Cayenne TurboBuilt August 2003 to September 2003
What the defect is
Certain sport utility vehicles may have had a transfer case installed that could, due to changes in the housing casting, result in the oil pump rotation. Should this occur, oil starvation of the internal gears might result.
What could happen
Continued operation of the vehicle could result in a fracture of the transfer case housing. Incorrect torque would then be applied to the driven wheels or oil could leak and contact the tires.
What gets fixed
DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004.
Timeline
- Vehicles builtAugust 2003 to November 2003
- Recall reported to NHTSA18 February 2004
- Owners notified3 May 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 February 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners should contact porsche at 1-800-545-8039.
Official source
- Recalling manufacturer
- PORSCHE CARS NORTH AMERICA, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.