Mobilityworks Structure: Roof and Pillars

Mobilityworks is recalling about 987 vehicles over a problem with the structure. Separation of the fiberglass raised roof from the vehicle while the vehicle is in motion could result, increasing the risk of a crash.

Campaign
04V238000
Manufacturer
MOBILITY WORKS
Reported
7 May 2004
Vehicles
987
Built between
Jun 2001 – Mar 2003
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 May 2004
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between June 2001 and March 2003. If yours was built outside that window, it is not part of this recall.

  • 2001-2003 Mobilityworks Ford E150Built June 2001 to March 2003
  • 2001-2003 Mobilityworks Ford E250Built June 2001 to March 2003
  • 2001-2003 Mobilityworks Ford E350Built June 2001 to March 2003
  • 2002-2003 Mobilityworks GMC 2500Built June 2001 to March 2003

What the defect is

On certain adaptive vehicles, the fiberglass raised roofs may not have been properly installed.

What could happen

Separation of the fiberglass raised roof from the vehicle while the vehicle is in motion could result, increasing the risk of a crash.

What gets fixed

MOBILITYWORKS WILL INSPECT AND REPAIR THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON MAY 10, 2004.

Timeline

  1. Vehicles builtJune 2001 to March 2003
  2. Recall reported to NHTSA7 May 2004
  3. Owners notified10 May 2004

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 May 2004.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners should contact mobilityworks at 1-800-769-8267.

Official source

Recalling manufacturer
MOBILITY WORKS
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand