- Vehicles
- 5,999
- Built between
- Feb 2003 – Jan 2004
- Models
- 7
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 29 June 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between February 2003 and January 2004. If yours was built outside that window, it is not part of this recall.
- 2003-2004 International 1652SCBuilt February 2003 to January 2004
- 2003-2004 International 3800Built February 2003 to January 2004
- 2003-2004 International 4700SFCBuilt February 2003 to January 2004
- 2003-2004 International CEBuilt February 2003 to January 2004
- 2004 International CE BUSBuilt February 2003 to January 2004
- 2003-2004 International REBuilt February 2003 to January 2004
- 2003-2004 International RE BUSBuilt February 2003 to January 2004
What the defect is
On certain school and transit buses the studs used to secure the power steering pump to the engine block can fail, resulting in engine oil leakage and complete loss of power steering. The power steering pump is designed to provide power assist to both the steering system and the hydraulic braking system. Should stud failure cause the pump to become disengaged from its drive gears, a reduction of the fluid flow rate to the brake system could occur and possibly cause an extended stopping distance as well as increased steering wheel efforts.
What could happen
Sudden loss of power steering will impair the vehicle operator, possible resulting in a vehicle crash.
What gets fixed
INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND ALL VEHICLES WILL BE INSPECTED AND ANY SUSPECT STUDS WILL BE REPLACED. OWNER NOTIFICATION BEGAN SEPTEMBER 24,2004.
Timeline
- Vehicles builtFebruary 2003 to January 2004
- Recall reported to NHTSA27 May 2004
- Owners notified29 June 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 May 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Official source
- Manufacturer's recall number
- 04509
- Recalling manufacturer
- INTERNATIONAL TRUCK & ENGINE CORPORATION
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.