- Vehicles
- 527
- Built between
- Mar 2003 – May 2004
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- Not yet
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between March 2003 and May 2004. If yours was built outside that window, it is not part of this recall.
- 2004-2005 Country Coach AllureBuilt June 2003 to May 2004
- 2004-2005 Country Coach InspireBuilt March 2003 to May 2004
- 2004 Country Coach IntrigueBuilt June 2003 to May 2004
What the defect is
On certain motor homes equipped with an independent front suspension (ifs) gen ii built by holland USA, the gear plate support gussets were removed. This can allow the plate to flex during a static steer condition.
What could happen
The flexing may result in stress cracking which could potentially cause a loss of vehicle steering control which could result in a vehicle crash.
What gets fixed
HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED.
Timeline
- Vehicles builtMarch 2003 to May 2004
- Recall reported to NHTSA7 June 2004
No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 June 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners should contact holland USA customer service at 1-888-396-6501 for information and instructions for where customers can take their vehicles to have the repairs done free of charge.
Official source
- Recalling manufacturer
- COUNTRY COACH INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.