- Vehicles
- 253,076
- Built between
- Apr 2002 – Apr 2004
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 27 September 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between April 2002 and April 2004. If yours was built outside that window, it is not part of this recall.
- 2003-2004 Ford E-150Built April 2002 to April 2004
- 2003-2004 Ford E-250Built April 2002 to April 2004
- 2003-2004 Ford E-350Built April 2002 to April 2004
- 2003-2004 Ford E-450Built April 2002 to April 2004
- 2003-2004 Ford E-550Built April 2002 to April 2004
What the defect is
On certain vans, the air filter element material process resulted in an air filter paper element that can smolder or burn. This change in filter paper composition combined with the configuration of the air induction system, may allow hot carbon particles to contact the air filter element during certain driving conditions that create hot particles.
What could happen
These hot particles may ignite the air filter element with the potential for air induction system damage or underhood fire.
What gets fixed
DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. THE RECALL BEGAN SEPTEMBER 27, 2004.
Timeline
- Vehicles builtApril 2002 to April 2004
- Recall reported to NHTSA13 September 2004
- Owners notified27 September 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 September 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners should contact ford at 1-800-392-3673. Also ford is extending the limited warranty (for a one time replacement) of the ABS module for a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. If your vehicle has already accumulated more than 150,000 miles, this coverage will last until september 30, 2005.
Official source
- Manufacturer's recall number
- 04S23
- Recalling manufacturer
- FORD MOTOR COMPANY
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Ford recall no. 04S23/CUSTOMER satisfaction program 04N03. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.