International Suspension: Lower Arm

International is recalling about 20 vehicles over a problem with the suspension. Without the induction hardening process being performed, the tie rod arm may fatigue during the expected life of the vehicle.

Campaign
04V482000
Manufacturer
INTERNATIONAL TRUCK & ENGINE CORPORATION
Reported
7 October 2004
Vehicles
20
Built between
Nov 2002 – May 2003
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 November 2004
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between November 2002 and May 2003. If yours was built outside that window, it is not part of this recall.

  • 2002-2003 International 9200Built November 2002 to May 2003
  • 2002-2003 International 9400Built November 2002 to May 2003
  • 2002-2003 International 9900Built November 2002 to May 2003

What the defect is

On certain heavy duty trucks,the lower tie rod arms on certain axles were not induction hardened as required by international's specification.

What could happen

Without the induction hardening process being performed, the tie rod arm may fatigue during the expected life of the vehicle. A fatigue failure of the tie rod arm may result in a loss of vehicle steering control that can possibly result in a vehicle crash.

What gets fixed

DEALERS WILL INSPECT AND REPLACE THE LOWER TIE ROD ARMS. THE RECALL BEGAN ON NOVEMBER 19, 2004.

Timeline

  1. Vehicles builtNovember 2002 to May 2003
  2. Recall reported to NHTSA7 October 2004
  3. Owners notified19 November 2004

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 October 2004.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners should contact international truck and engine at 1-800-448-7825.

Official source

Manufacturer's recall number
04517
Recalling manufacturer
INTERNATIONAL TRUCK & ENGINE CORPORATION
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

International recall no. 04517.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand