Tiffin Equipment: Water Heater

Tiffin is recalling about 302 vehicles over a problem with the equipment. The surface temperature of the exhaust tube exiting from the heater can increase and could potentially ignite combustible materials in or around the vehicle.

Campaign
05V268000
Manufacturer
TIFFIN MOTORHOMES, INC.
Reported
3 June 2005
Vehicles
302
Built between
Dec 2002 – Apr 2005
Models
3
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
30 March 2005
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between December 2002 and April 2005. If yours was built outside that window, it is not part of this recall.

  • 2004-2005 Tiffin BUSBuilt December 2002 to April 2005
  • 2004 Tiffin PhaetonBuilt December 2002 to April 2005
  • 2005 Tiffin ZephyrBuilt December 2002 to April 2005

What the defect is

On certain class a motor homes equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which use webasto burner tubes, the burner tubes do not meet specifications and could fail prematurely.

What could happen

The surface temperature of the exhaust tube exiting from the heater can increase and could potentially ignite combustible materials in or around the vehicle.

What gets fixed

TIFFIN IS WORKING WITH VEHICLE SYSTEMS TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES.

Timeline

  1. Vehicles builtDecember 2002 to April 2005
  2. Recall reported to NHTSA3 June 2005
  3. Owners notified30 March 2005

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 June 2005.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact vehicle systems at 1-800-685-4298 or tiffin at 256-356-8661.

Official source

Recalling manufacturer
TIFFIN MOTORHOMES, INC.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand