- Vehicles
- 1,657
- Built between
- Not published
- Models
- 15
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 15 January 2008
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 1998-2000, 2004-2007 Chrysler Town AND Country
- 2004-2007 Chrysler Voyager
- 1998-2000, 2004-2007 Dodge Caravan
- 1998-2000, 2004-2007 Dodge Grand Caravan
- 2002-2008 Dodge RAM 1500
- 2002-2008 Dodge RAM 2500
- 2002-2008 Dodge RAM 3500
- 2002-2008 Ford Explorer
- Hangzhou Replacement Glass
- 2001-2005 Honda Civic
- 2002-2005 Honda CR-V
- 1994-1998 Jeep Grand Cherokee
- 2002-2008 Mercury Mountaineer
- 1998-2000 Plymouth Grand Voyager
- 1998-2000 Plymouth Voyager
What the defect is
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as DOT-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing materials."
What could happen
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
What gets fixed
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE.
Timeline
- Recall reported to NHTSA11 December 2007
- Owners notified15 January 2008
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 December 2007.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Official source
- Recalling manufacturer
- SAFELITE FULFILLMENT, INC.
- Safety standard
- FMVSS 205
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (DOT-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.