- Vehicles
- 23,898
- Built between
- May 2005 – Jul 2007
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 14 September 2007
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2005 and July 2007. If yours was built outside that window, it is not part of this recall.
- 2006-2008 Audi A6Built May 2005 to July 2007
- 2007-2008 Audi Q7Built December 2005 to July 2007
What the defect is
On certain passenger and sport utility vehicles, the automatic rear lid includes an electric motor and clutch that work in conjunction with two gas struts to open and close the rear lid, including a manual close function. If one of the struts has a total loss of pressure, the resultant slow movement of the rear lid is interpreted by the software as an intended manual close and the motor clutch releases to close the rear lid immediately.
What could happen
This can result in an unintended rapid closing of the rear lid with a risk of personal injury.
What gets fixed
DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007.
Timeline
- Vehicles builtMay 2005 to July 2007
- Recall reported to NHTSA1 August 2007
- Owners notified14 September 2007
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 August 2007.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact audi at 1-800-822-2834.
Official source
- Manufacturer's recall number
- JV
- Recalling manufacturer
- VOLKSWAGEN OF AMERICA, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Volkswagen recall no. Jv.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.