- Vehicles
- 727
- Built between
- Aug 2006 – Jan 2008
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 April 2008
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2006 and January 2008. If yours was built outside that window, it is not part of this recall.
- 2007-2008 Dodge Sprinter 2500Built August 2006 to January 2008
- 2007-2008 Freightliner Sprinter 2500Built August 2006 to January 2008
What the defect is
Chrysler/sprinter is recalling 727 my 2007-2008 dodge and freightliner sprinter 2500 passenger vans equipped with 144 inch wheelbase and standard roof height. These vans fail to comply with the requirements of federal motor vehicle safety standard no. 201U, 'occupant protection in interior impact.' some vans may not have had certain head impact protection pads installed at the c-pillar.
What could happen
In the event of a vehicle crash, personal injury to occupants may occur.
What gets fixed
DEALERS WILL INSPECT THE VEHICLES AND, IF THE HEAD IMPACT PROTECTION PADS ARE MISSING, THE APPROPRIATE PADS WILL BE INSTALLED. THE RECALL BEGAN ON APRIL 9, 2008.
Timeline
- Vehicles builtAugust 2006 to January 2008
- Recall reported to NHTSA11 March 2008
- Owners notified9 April 2008
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 March 2008.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact sprinter at 1-800-853-1403.
Official source
- Manufacturer's recall number
- H09
- Recalling manufacturer
- SPRINTER ENGINEERING & COMPLIANCE SUPPOR
- Safety standard
- FMVSS 201
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Chrysler/sprinter recall no. H09.CUSTOMERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.