Custom Campers Equipment: Recreational Vehicle/Trailer

Custom Campers is recalling about 4,370 vehicles over a problem with the equipment. If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Campaign
08V359000
Manufacturer
NU WA INDUSTRIES, INC.
Reported
21 July 2008
Vehicles
4,370
Built between
Jun 2003 – Sep 2006
Models
7
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
13 November 2008
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between June 2003 and September 2006. If yours was built outside that window, it is not part of this recall.

  • 2003-2004 Custom Campers HH IIBuilt June 2003 to September 2006
  • 2003-2007 Custom Campers LSBuilt June 2003 to September 2006
  • 2003-2004 Custom Campers Snowbird SEBuilt June 2003 to September 2006
  • 2003-2007 Nu Wa Champagne EditionBuilt June 2003 to September 2006
  • 2003-2007 Nu Wa Discover AmericaBuilt June 2003 to September 2006
  • 2003-2006 Nu Wa PremierBuilt June 2003 to September 2006
  • 2004 Nu Wa Snowbird SnowvillaBuilt June 2003 to September 2006

What the defect is

Nu wa is recalling certain my 2004-2007 recreational vehicles equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

What could happen

If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

What gets fixed

NU WA IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS.

Timeline

  1. Vehicles builtJune 2003 to September 2006
  2. Recall reported to NHTSA21 July 2008
  3. Owners notified13 November 2008

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 July 2008.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact dometic/stericycle at 1-888-446-5157 or nu wa at 1-620-431-2088.

Official source

Recalling manufacturer
NU WA INDUSTRIES, INC.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand