Sprinter Equipment Adaptive/Mobility

Sprinter is recalling about 465 vehicles over a problem with the equipment adaptive/mobility. A lift occupant can be injured should the lift begin to stow unintentionally.

Campaign
08V387000
Manufacturer
DAIMLER BUSES NORTH CAROLINA
Reported
6 August 2008
Vehicles
465
Built between
Apr 2005 – Jul 2008
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
21 November 2008
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between April 2005 and July 2008. If yours was built outside that window, it is not part of this recall.

  • 2004-2008 Sprinter 2500Built April 2005 to July 2008
  • 2004-2008 Sprinter 3500Built April 2005 to July 2008

What the defect is

Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.

What could happen

A lift occupant can be injured should the lift begin to stow unintentionally.

What gets fixed

DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097).

Timeline

  1. Vehicles builtApril 2005 to July 2008
  2. Recall reported to NHTSA6 August 2008
  3. Owners notified21 November 2008

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 August 2008.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

Official source

Recalling manufacturer
DAIMLER BUSES NORTH CAROLINA
Safety standard
FMVSS 403
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand