Chrysler Suspension: Lower Ball Joint

Chrysler is recalling about 5,787 vehicles over a problem with the suspension. Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash.

Campaign
09E056000
Manufacturer
QUALIS AUTOMOTIVE LLC
Reported
9 October 2009
Vehicles
5,787
Built between
Not published
Models
9
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
9 November 2009
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 1995-2000 Chrysler Cirrus
  • 2001-2006 Chrysler Sebring
  • 1996-2003 Chrysler Sebring Convertible
  • 1995-2006 Dodge Stratus
  • 1995-2000 Plymouth Breeze
  • Qualis D10945
  • Qualis D10946
  • Qualis G10945
  • Qualis G10946

What the defect is

Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. The socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. The subject ball joints were sold as four part numbers, D10945, D10946, G10945, and G10946. The affected control arms, D10945 and D10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. The G10945 and G10946 are the same part as the D10945 and D10946 respectively. They are labeled differently depending on the aftermarket customer.

What could happen

Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash.

What gets fixed

QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009.

Timeline

  1. Recall reported to NHTSA9 October 2009
  2. Owners notified9 November 2009

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 October 2009.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact qualis automotive at 1-800-493-4128.

Official source

Recalling manufacturer
QUALIS AUTOMOTIVE LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand