Keystone Structure: Roof and Pillars

Keystone is recalling about 11 vehicles over a problem with the structure. If the loft roof lift mechanism is not properly secure and/or used without the safety poles, an increased risk or personal injury and property damage exists.

Campaign
09V189000
Manufacturer
KEYSTONE RV COMPANY
Reported
10 June 2009
Vehicles
11
Built between
Oct 2007 – Feb 2008
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
5 June 2009
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between October 2007 and February 2008. If yours was built outside that window, it is not part of this recall.

  • 2008 Keystone Outback LoftBuilt October 2007 to February 2008

What the defect is

Keystone is recalling 11 my 2008 outback loft travel trailers model 27V. The loft roof lift mechanism may not be properly secured.

What could happen

If the loft roof lift mechanism is not properly secure and/or used without the safety poles, an increased risk or personal injury and property damage exists.

What gets fixed

DEALERS WILL SECURE THE LIFT MECHANISM WITH DIFFERENT FASTENERS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 5, 2009.

Timeline

  1. Vehicles builtOctober 2007 to February 2008
  2. Recall reported to NHTSA10 June 2009
  3. Owners notified5 June 2009

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 June 2009.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact keystone customer service at 1-866-425-4369.

Official source

Manufacturer's recall number
09-120
Recalling manufacturer
KEYSTONE RV COMPANY
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Keystone recall no 09-120.HIGHWAY traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand