Orion Visibility: Glass, Side/Rear

Orion is recalling about 286 vehicles over a problem with the visibility. The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash.

Campaign
09V215000
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Reported
11 June 2009
Vehicles
286
Built between
Jan 2008 – Apr 2009
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 July 2009
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between January 2008 and April 2009. If yours was built outside that window, it is not part of this recall.

  • 2007-2009 Orion VIIBuilt January 2008 to April 2009

What the defect is

Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. The bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame.

What could happen

The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash.

What gets fixed

ORION WILL NOTIFY OWNERS AND THE MOVING WINDOW PORTION WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 15, 2009.

Timeline

  1. Vehicles builtJanuary 2008 to April 2009
  2. Recall reported to NHTSA11 June 2009
  3. Owners notified15 July 2009

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 June 2009.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact hehr international at 1-989-845-3067 or orion at 1-800-716-7466.

Official source

Manufacturer's recall number
09-182
Recalling manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Daimler recall no. 09-182.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand