Keystone Equipment

Keystone is recalling about 710 vehicles over a problem with the equipment. The microwave is installed in an overhead cabinet.

Campaign
09V311000
Manufacturer
KEYSTONE RV COMPANY
Reported
28 July 2009
Vehicles
710
Built between
May 2009 – Jun 2009
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 August 2009
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between May 2009 and June 2009. If yours was built outside that window, it is not part of this recall.

  • 2010 Keystone BulletBuilt May 2009 to June 2009
  • 2010 Keystone LaredoBuilt May 2009 to June 2009
  • 2010 Keystone OutbackBuilt May 2009 to June 2009
  • 2010 Keystone PassportBuilt May 2009 to June 2009
  • 2010 Keystone SprinterBuilt May 2009 to June 2009

What the defect is

Keystone RV is recalling certain model year 2010 recreational vehicles manufactured from may 12 through june 19, 2009. The glass may not be properly adhered to the door in certain michef brand model EM925RZT microwave ovens. Only those vehicles with the following michef microwave serial number range 1363901000001 and 1353901000756 are included in the recall.

What could happen

The microwave is installed in an overhead cabinet. The glass could fall out and injure a nearby person.

What gets fixed

KEYSTONE RV WILL NOTIFY OWNERS AND REPLACE THE MICROWAVE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 17, 2009.

Timeline

  1. Vehicles builtMay 2009 to June 2009
  2. Recall reported to NHTSA28 July 2009
  3. Owners notified17 August 2009

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 July 2009.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact keystone customer service at 1-866-425-4369.

Official source

Manufacturer's recall number
09-123
Recalling manufacturer
KEYSTONE RV COMPANY
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Keystone's recall campaign no. 09-123.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand