- Vehicles
- 16,000
- Built between
- Sep 2008 – Aug 2009
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 20 October 2009
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between September 2008 and August 2009. If yours was built outside that window, it is not part of this recall.
- 2009-2010 Audi A3Built September 2008 to August 2009
- 2009 Audi TTBuilt September 2008 to August 2009
- 2009 Volkswagen EOSBuilt September 2008 to August 2009
- 2009-2010 Volkswagen GTIBuilt September 2008 to August 2009
- 2009-2010 Volkswagen JettaBuilt September 2008 to August 2009
What the defect is
Volkswagen is recalling certain model year 2009 and 2010 passenger cars manufactured between september 2008 and august 2009. The wiring harness of a temperature sensor in the direct shift gearbox (dsg) may have connector wires that were insufficiently crimped. With insufficiently crimped connector wires, a temperature sensor has the potential to falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to neutral. If this happens, the selector lever position indicator within the instrument panel will flash. In addition, the "depress brake pedal" indicator light will be illuminated, alerting the driver to apply the brakes.
What could happen
The abrupt shift to neutral could lead to a crash without warning.
What gets fixed
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009.
Timeline
- Vehicles builtSeptember 2008 to August 2009
- Recall reported to NHTSA20 August 2009
- Owners notified20 October 2009
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 August 2009.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact volkswagen at 1-800-822-8987.
Official source
- Manufacturer's recall number
- 37E3/S7 & 37E5/J7
- Recalling manufacturer
- VOLKSWAGEN OF AMERICA, INC
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Vw recall NO.37E3/S7 & audi recall no. 37E5/J7.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.