Dimplex Equipment

Dimplex is recalling about 24,447 vehicles over a problem with the equipment. The plug-in remote control receiver can overheat, posing a fire hazard.

Campaign
10E027000
Manufacturer
DIMPLEX NORTH AMERICA LTD.
Reported
25 June 2010
Vehicles
24,447
Built between
Not published
Models
1
Recall type
Equipment
Initiated by
NHTSA investigation
Owners notified
22 December 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Dimplex Plugin Electric Fireplace

What the defect is

Dimplex is recalling certain plug-in remote control receivers included with certain dimplex, electraflame, symphony, and optiflame branded electric fireplaces, stoves, and fireplace inserts. These products were sold to various recreational vehicle manufacturers to be installed as original equipment and sold as aftermarket replacement parts. The part numbers for the remote accessories and replacement parts are 6800050200RP, 6800050300RP, 6800050400RP, 68000240200RP, and bfpi-rc. Part numbers for the electric fireplace kits are BF6000, DF2305, DF2603, DF12309, and NNF5500. The part number for the electric stove kit is DS5598RC.

What could happen

The plug-in remote control receiver can overheat, posing a fire hazard.

What gets fixed

EACH VEHICLE MANUFACTURER WILL PROVIDE A REMEDY PLAN AND NOTIFICATION SCHEDULE. DIMPLEX WILL PROVIDE OWNERS OF THE AFFECTED COMPONENTS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2010.

Timeline

  1. Recall reported to NHTSA25 June 2010
  2. Owners notified22 December 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 June 2010.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact dimplex north america customer service at 1-888-346-7539 (8:00 - 4:30 est, monday through friday.

Official source

Recalling manufacturer
DIMPLEX NORTH AMERICA LTD.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component