- Vehicles
- 9,137
- Built between
- May 2009 – Aug 2009
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 March 2010
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2009 and August 2009. If yours was built outside that window, it is not part of this recall.
- 2009-2010 Chevrolet ExpressBuilt May 2009 to August 2009
- 2010 GMC SananaBuilt July 2009 to August 2009
- 2009 GMC SavanaBuilt May 2009 to June 2009
What the defect is
General motors is recalling certain model year 2009-2010 chevrolet express and gmc savana vehicles for failing to comply with federal motor vehicle safety standard no. 103, "windshield wiping and washing systems." these vehicles were built with heating, ventilation, and air conditioning (HVAC) control knobs that may fracture and spin on the control shaft. The driver may no longer be able to control the heating, cooling, and ventilation for the vehicle.
What could happen
If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could possibly result in a crash.
What gets fixed
DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010.
Timeline
- Vehicles builtMay 2009 to August 2009
- Recall reported to NHTSA12 March 2010
- Owners notified12 March 2010
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 March 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact chevrolet at 1-800-630-2438 and gmc at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
Official source
- Manufacturer's recall number
- 10012
- Recalling manufacturer
- GENERAL MOTORS CORP.
- Safety standard
- FMVSS 103
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
GM recall no. 10012.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.