- Vehicles
- 1,354
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 14 May 2010
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2010-2011 Heartland North Country
- 2010-2011 Heartland Trail Runner
What the defect is
Heartland has notified NHTSA of a noncompliance on certain model year 2010-2011 trail runner and north country travel trailers for failing to comply with the requirements of part 567, "certification." the federal identification label does not contain the correct gross axle weight rating (gawr) information. The label states the gawr for each axle to be 5,200 lbs when the actual gawr is 5,080 lbs.
What could happen
Towing a vehicle with the axles loaded beyond the specified weight rating may result in axle failure leading to poor vehicle handling and increasing the risk of a crash causing property damage or personal injury.
What gets fixed
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010.
Timeline
- Recall reported to NHTSA30 March 2010
- Owners notified14 May 2010
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 March 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact heartland warranty/service department by email at parts@heartlandrvs.com, or by phone at 1-877-262-8032.
Official source
- Manufacturer's recall number
- 99-01-02
- Recalling manufacturer
- HEARTLAND RECREATIONAL VEHICLES, LLC
- Safety standard
- FMVSS 567
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Heartland's recall no. 99-01-02.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.