- Vehicles
- 183
- Built between
- Sep 2007 – Dec 2009
- Models
- 7
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 July 2010
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between September 2007 and December 2009. If yours was built outside that window, it is not part of this recall.
- 2009 Startrans CandidateBuilt September 2007 to December 2009
- 2009 Startrans Candidate IIBuilt September 2007 to December 2009
- 2009 Startrans PresidentBuilt September 2007 to December 2009
- 2009 Startrans SenatorBuilt September 2007 to December 2009
- 2009 Startrans Senator HDBuilt September 2007 to December 2009
- 2009 Startrans Senator IIBuilt September 2007 to December 2009
- 2009 Startrans TrolleyBuilt September 2007 to December 2009
What the defect is
Startrans bus is recalling certain model year 2009 candidate, candidate ii, senator, senator hd, president, trolley, and senator ii transit buses manufactured from september 2007 through december 18, 2009, and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
What could happen
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
What gets fixed
STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 12, 2010.
Timeline
- Vehicles builtSeptember 2007 to December 2009
- Recall reported to NHTSA10 May 2010
- Owners notified12 July 2010
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 May 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ricon at 1-818-267-3000 or startrans bus at 1-574-642-0811.
Official source
- Manufacturer's recall number
- 000314
- Recalling manufacturer
- STARTRANS BUS CORPORATION
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Strtatran' recall campaign number is 000314.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.