- Vehicles
- 20
- Built between
- Mar 2008 – Sep 2009
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 31 May 2010
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between March 2008 and September 2009. If yours was built outside that window, it is not part of this recall.
- 2008-2009 E-ONE Cyclone IIBuilt March 2008 to September 2009
- 2008-2009 E-ONE QuestBuilt March 2008 to September 2009
What the defect is
E-one is recalling certain model year 2008-2009 quest and cyclone ii fire trucks equipped with detroit diesel series 60 engines manufactured from march 13, 2008 through september 27, 2009. There is a software problem in the engine control computer that may cause unexpected engine shut down under certain operating conditions.
What could happen
Unexpected shut down of the engine may prevent the operation of equipment on the vehicle during rescue operation putting the public and fire fighters at risk.
What gets fixed
DETROIT DIESEL IS HANDLING THE OWNER NOTIFICATION SCHEDULE AND REMEDY FOR THIS CAMPAIGN. THE MOTOR CONTROL MODULE WILL HAVE A NEW SOFTWARE INSTALLED FREE OF CHARGE.
Timeline
- Vehicles builtMarch 2008 to September 2009
- Recall reported to NHTSA26 May 2010
- Owners notified31 May 2010
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 May 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact detroit diesel at 313-592-3708.
Official source
- Manufacturer's recall number
- 4EN
- Recalling manufacturer
- E-ONE, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
E-one safety recall no. 4EN.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.