Heartland Suspension

Heartland is recalling about 161 vehicles over a problem with the suspension. A gas leak in the presence of an ignition source could cause a fire which could result in serious bodily injury and/or property damage.

Campaign
10V451000
Manufacturer
HEARTLAND RECREATIONAL VEHICLES, LLC
Reported
24 September 2010
Vehicles
161
Built between
Jul 2010 – Sep 2010
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 October 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between July 2010 and September 2010. If yours was built outside that window, it is not part of this recall.

  • 2011 Heartland CaliberBuilt July 2010 to September 2010

What the defect is

Heartland is recalling certain model year 2011 caliber travel trailers manufactured from july 21, 2010, through september 15, 2010. These vehicles have the potential for the suspension to contact the liquid propane (lp) pipe under trailer. This contact can cause damage to the lp pipe which could result in a gas leak.

What could happen

A gas leak in the presence of an ignition source could cause a fire which could result in serious bodily injury and/or property damage.

What gets fixed

DEALERS WILL MOVE THE LP PIPE AWAY FROM THE SUSPENSION TO PREVENT CONTACT AND REPLACE ANY DAMAGED PIPE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 8, 2010.

Timeline

  1. Vehicles builtJuly 2010 to September 2010
  2. Recall reported to NHTSA24 September 2010
  3. Owners notified8 October 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 September 2010.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact warranty/service department by email at parts@heartlandrvs.com, or by phone at 877-262-8032.

Official source

Manufacturer's recall number
99-01-04
Recalling manufacturer
HEARTLAND RECREATIONAL VEHICLES, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Heartland safety recall no. 99-01-04.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand