Ford Latches/Locks/Linkages: Lock

Ford is recalling about 71 vehicles over a problem with the latches/locks/linkages. The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.

Campaign
10V516000
Manufacturer
FORD MOTOR COMPANY
Reported
27 October 2010
Vehicles
71
Built between
Jul 2010 – Oct 2010
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 November 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between July 2010 and October 2010. If yours was built outside that window, it is not part of this recall.

  • 2011 Ford EdgeBuilt July 2010 to October 2010
  • 2011 Lincoln MKXBuilt July 2010 to October 2010

What the defect is

Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."

What could happen

The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.

What gets fixed

FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010.

Timeline

  1. Vehicles builtJuly 2010 to October 2010
  2. Recall reported to NHTSA27 October 2010
  3. Owners notified1 November 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 October 2010.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact ford at 1-866-436-7332.

Official source

Manufacturer's recall number
10C14
Recalling manufacturer
FORD MOTOR COMPANY
Safety standard
FMVSS 206
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Ford safety recall no. 10C14.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand